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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
99 Surveys

Albans ST

Surveyed on Jun 24, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary was great in assisting us with finding our future rental home. She gave us a very good reflection on the area, what fits to our family and budget. She guided us very honestly where we could find a house virtually. I definitely recommend her to anyone looking for a realtor in the area and we will definitely work with her for future moves. ”

Mary Frances DuMay
Thank you, Onur. I appreciate your kind words and am grateful to Ashley S. for recommending me to you and Birce. We are excited to welcome you to Houston very soon!

Hopkins St

Surveyed on Jun 15, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Mary Frances DuMay
Grateful for the opportunity to collaborate on all of your real estate needs. Many thanks1

Hopkins Street

Surveyed on Jun 15, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Mary Frances DuMay
Thank you for the 5-Star Review. I loved helping your family.

Boulevard PARK

Surveyed on Jun 14, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Mary Frances DuMay
Grateful for this 5-Star review from our new tenants at 4105 North Boulevard Park. Congratulations and thank you!

Nantucket DR

Surveyed on Jun 11, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary Frances DuMay represented us as Buyer s agent, Seller s agent, or Leasing agent for several transactions over the past few years. She knows the Houston market extremely well. Furthermore, she carries out her work with utmost care, diligence, and professionalism. Highly recommended ”

Tangley Road

Surveyed on Jun 11, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Would highly recomend”

Sewanee AVE

Surveyed on Jun 09, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary Frances DuMay is extremely knowledgeable about the West U market and helped us a lot during the house purchasing process.”

Swarthmore ST

Surveyed on Jun 09, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary Frances made the process of selling our house smooth and pleasant. She is highly organized, knowledgeable and professional. She presented us with a clear plan, market research, timeline, and helped us with every step of the process. It was a true pleasure to work with Mary Frances, she is the best ”

Mary Frances DuMay
Thank you so much, Alina. It was an honor to represent you and Richard on the sale of 4203 Swarthmore. I loved marketing your beautiful home and am happy we procured multiple offers and a timely closing. My very best to your family and keep in touch.

Boulevard PARK

Surveyed on Jun 05, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Mary Frances DuMay
Thank you Erin and Adrian. This was our fourth transaction together, and I am grateful for your continued trust and longterm loyalty.

University BLVD

Surveyed on May 31, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary Frances held our hand through the process of the sale of our home. She was constantly present and worked hard literally and physically to ensure our house was sold for a top dollar return on our investment. Her communication during and post sale has been incredible. We could not be more grateful for her service to us during this transition We adore her and would highly suggest any buyer or seller to seek her professional services. She is truly unique with her personal commitment to her clients needs ”

Mary Frances DuMay
Thank you, Kimberly. I appreciate your kind review. I loved working with you and am grateful for your commitment throughout the process - we had several "hoops" to jump through toward the finish line. This was a true partnership. I am grateful for the opportunity.

Arnold ST

Surveyed on May 24, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We knew we were in good hands the minute we met Mary Frances. She exudes deep expertise and market knowledge. She gave us pragmatic advice and direction on neighborhood eg what differentiates one street over another, etc , and knew exactly how to structure an attractive offer. She thinks outside the box and comes up with creative ways to engage potential sellers. She has a large network and is respected by those around her. On a personal level, she is kind, generous, and genuine. In our opinion, Mary Frances epitomizes what every real estate agent should be .”

Riley ST

Surveyed on May 08, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary Frances was incredibly professional and patient with us. She was very responsive and communicated well at all times. She is also very personable and handled everything with ease. We would highly recommend Mary Frances to anyone looking to sell or purchase a home.”

Mary Frances DuMay
Thank you very much Ashlee and Phil. I loved guiding you on your home search. My team and I are thrilled you are a part of the West U community and steps to Colonial Park

Hopkins ST

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Creekbend DR

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary Frances was wonderful to work with. She offered great advice and support throughout the process. ”

Mary Frances DuMay
Thank you, Amanda. Congratulations on your first home! This was such a meaningful experience because you are our team's first "third-generation client". Grateful for your support as well :-)

Rutgers AVE

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary Frances and her team were excellent. She guided us through the process, continuously communicated, and even had our house cleaned prior to move in. We loved working with her. ”

Overall Rating
4.99/5
Rate based on 99 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience