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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
167 Surveys

Stonegrove CT

Surveyed on Jul 16, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Scott and his team handle all of our Rental House transactions from acquisitions to rentals. He makes the process easy and seamless. Thanks ICON TEAM ”

Tangle Birch CT

Surveyed on Jul 16, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Scott and his team did a fantastic job of finding us our house. He listened to what we wanted and where we wanted to be located then showed us several examples. We then narrowed down our wants and he found us the house we purchased in a very short time frame. Great job ”

Misty Ranch DR

Surveyed on Jul 16, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Scott was amazing with me every step of the process in evaluatimg my home, having beautiful photos of it taken and made the process seamless all the way through the contract He and Desirae were great ”

Honeycomb Ridge PL

Surveyed on Jul 09, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Westward Dale DR

Surveyed on Jun 25, 2024
Represented the Buyer
1.50/5
Start FullStar HalfStar EmptyStar EmptyStar Empty
Competency
1/5
Knowledge
3/5
Communication
1/5
Experience
1/5

“This rating is for Alicia Melendez”

Thor

Surveyed on Jun 21, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Brighton LN

Surveyed on Jun 19, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Dealing with Scott Laird and his Icon team made this the easiest real estate transaction I have ever had.”

Vintage Path PL

Surveyed on Jun 18, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Scott and his team did an exceptional job helping me navigate through my home purchase. They were incredibly communicative, always keeping me informed at every step. Their timeliness was impressive, ensuring that deadlines were met smoothly. What stood out the most was their commitment to service they went above and beyond to address any concerns and provide detailed guidance throughout the process. I highly recommend Scott and his team for their professionalism and dedication to ensuring a seamless home buying experience. ”

River Laurel

Surveyed on Jun 18, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cedar Creek Lane

Surveyed on Jun 17, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Randall Ridge LN

Surveyed on Jun 14, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Scott and Desirae did a great job. Everything went smooth and it worked out really well.”

La Salle Park DR

Surveyed on Jun 06, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Parnevik PL

Surveyed on Jun 03, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Honeycomb Ridge PL

Surveyed on May 31, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bushwick Falls DR

Surveyed on May 27, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“They provide outstanding service to their clients. They made the process very easy and we are appreciative ”

Overall Rating
4.90/5
Rate based on 167 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience