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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
15 Surveys

Timber CIR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary is just a wonderful realtor. Always own top of the process and very knowledgeable. ”

Indigo Lake DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary was very helpful and knowledgeable. She was always available to answer any questions we had. She was amazing ”

Indigo Lake DR

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Baldswelle DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary Russo was very excellent at helping me find my first home. She was always early to showings and kept me well informed on everything. If she didn t know something she would quickly get the information from the homeowner and get back to me ASAP. Definitely made the entire home buying process a lot easier and a lot less stressful. Will definitely be using her again and will be recommending her to everyone I know. ”

Desert Willow CT

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Keenan Cut Off Road

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very well educated on the sale of this property, trustworthy and very honest! Would recommend this realtor!”

Greenham Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary was very helpful in guiding us through the process. She gave us good ideas and direction. When we were challenged by the HOA, which was unreasonable, she worked hard for us above and beyond expectations and fought for us using all her knowledge and resources even into late evening to make our closing happen! We appreciate her diligence and genuine caring. Thank you, Benjamin and Cynthia Herrera”

Mary Russo
Thank you for such a great review. It was such a pleasure getting to know you both.

Topaz Ridge

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary was wonderful and went above and beyond to help me. I HIGHLY recommend her to anyone looking for a realtor. ”

Old Hempstead Road

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary never got tired of showing us properties. She knew so well what we wanted that when this house came on the market (before it was public) she had us set up to view it the next day! I'm so thankful for her and all the hard work she did for us. She knew the different areas and the good and bad too. She's wonderful! IF I ever move again - she's got me as a client again. ”

Bayou Tesch Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary was fantastic! She stayed with us through a lot in this whole process. She treated us like we were her only clients & kept out spirits up when things weren’t looking good. Highly recommend her!”

Douglas Fir Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great Realtor, sold our house quickly for what we wanted. ”

Bayberry Creek Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary went above and beyond our expectations. We were very happy with her service.”

Shady Woods Court

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary was great, she really works on the behalf of her client,”

Marywood Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mary was excellent, thanks so much!”

Cottonwood Falls

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I moved to Texas a week ago and Mary made my transition to homeownership stay on track the whole way through. She was very knowledgeable of and kept me in the loop of what was going on at all times and I could call her at anytime with question, even though there was a 2 hour different in our time zone. When it seem as though the loan company was going to change my closing date Mary step in to insure the loan company had everything they needed so I could closed on time. Because of COVID-19 I didn't think I would be possible to purchase a home without seeing it first. Mary made did a video of the home for me, she also spotted things the needed to be taking care, during the walk through. I would recommend Mary to everyone. This experience was customer service with a smile and you hardly ever see this anymore. And she checked with me and my family a few days later to ensure everything was okay with the move. My family also gives her 5 stars each.”

Overall Rating
5/5
Rate based on 15 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience