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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
119 Surveys

Mason ST

Surveyed on Jul 22, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa, Shannon and the rest of Houston Properties team helped us sell our first home and we couldn t have asked for a better team. Their knowledge and the team s hard work made the experience seamless they went above and beyond and helped us with staging, photos, pricing, marketing and negotiations. Within two weeks we had multiple offers and they were able to guide us every step of the way after all the way to closing whether it s answering our questions, drafting up all the documents or providing advice on best course of action. We know that if we ever need to purchase or sell a property, Lisa and her team would be the first ones we call. ”

Pine Chase DR

Surveyed on Jul 01, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Professional, responsive, and extremely successful. We ve now used Lisa for 3 separate transactions and each time it was a fantastic experience from start to finish, where we ended up selling for more than expected and ending in a perfect home for us . Highly recommended ”

Goldsmith ST

Surveyed on Jun 23, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa is brilliant and interpersonally delightful. Our home purchase, in part conducted from California, was not uncomplicated. Lisa made it easy. Think of the highest accolade you could offer any professional person in your life and assume it applies to Lisa. She was great and you should enlist her guidance. Period.”

Aurora ST

Surveyed on Jun 13, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Shepherd DR

Surveyed on Jun 07, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa is one of the best realtors we worked with, she is pleasant, patient and knows her stuff.”

Bethlehem ST

Surveyed on Jun 05, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We loved working with Lisa She was a true partner in the process who took our desires and goals seriously when pursuing the sale of our home. We ve bought and sold several homes over the years, and the process has never been smoother. Would absolutely work with Lisa again as a buyer or seller. ”

Addison RD

Surveyed on May 30, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Aurora ST

Surveyed on May 07, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa was the ultimate professional in guiding me through a very difficult market. I m very happy that my friend, Trent, recommended her to me and I ll be using her for future real estate needs.”

Kirby DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Glenchester DR

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa is absolutely fantastic. We worked with her on buying our house and selling our house and both experiences were extremely positive and seamless. She s knowledgeable, thoughtful, and dedicated to helping her clients in any way that is needed. I can t recommend her enough ”

Woodway DR

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa s knowledge of the market and prompt attention was extremely helpful. Her communications were clear and consistently returned my calls or emails immediately. We are now using her to purchase a new home. I cannot recommend her more highly and would recommend her to a friend with zero reservations ”

Brompton RD

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa and her team are unmatched in their experience, professionalism and knowledge of the market. We have used her multiple times and have recommended her to friends and colleagues and will continue to do so. Thanks Lisa ”

Caroline Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa was superb in all respects. She is an extraordinary professional and represents the highest standards for her organization and your industry. She met and surpassed our highest expectations.”

Post Oak Green Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa was phenomenal Knowledgeable Personable Reliable Incredibly responsive We knew that we were in good hands from the very beginning and the ultimate result of selling our home in just a few days above asking price bears that out A great experience all around ”

Ella Lee Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rate based on 119 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience