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Client Experience Ratings

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42 Surveys

Kiam ST

Surveyed on Jul 19, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jessica was amazing She was very helpful, informative, and accommodating. I am not sure we would have been able to find a home without her”

Garden Crest LN

Surveyed on Jul 17, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jessica was fantastic She was very easy to work with, very knowledgeable of the houses, markers and areas. She made the rental experience seamless and fun for us Jessica is very personable and engaging, she had great house suggestions for us while we were looking that fit our criteria and she was transparent on the processes and timelines. She is very reliable and timely we would definitely use her again ”

Eastwood ST

Surveyed on Jun 12, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“After not receiving any type of response from MANY inquiries, Ms Jessica was a true breath of fresh air. Not only did she respond, showed me a few properties, and negotiated for me, she went so far past that extra mile I was absolutely amazed. I have never received customer service as I did from her in any transaction in my life. Her work ethic and competency is just that great. If I have the need, I hope to be able to have her help me again. ”

Perdido Key LN

Surveyed on Apr 25, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jessica was listed on a property that we viewed and decided not to go with. We had another realtor working with us while we were in Austin. That realtor was sub par. I called Jessica on a whim to help us out because our move date was soon approaching, and she was the best thing that could have happened to us. I will use her services in the future EXCLUSELY. And recommend her to anyone that needs VIP services in this real estate market. She is absolutely a cut above the rest.”

La Branch ST

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jessica was just the best- when we met her we were a bit lost in our search and she helped us define what what we were looking for. She was very proactive and provided us with great insights on potential rentals and we ended up choosing the perfect place. Highly recommend to anyone in the market for rentals or home buying ”

Mount Washburn LN

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jessica went above and beyond every step of the way. She knows the Houston area well, and helped us narrow down our search we were an out of state relocation . Would definitely work with her again. ”

Polk St ST

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a sincere pleasure working with Jessica as she was always available ready to answer any questions that I had regarding our rental properties. She was diligent in showing our Polk properties. Definitely and highly recommend Jessica for all your real estate requirements as she brings a great market understanding and ensures that all applicants are vetted. Thank you again for representing us on listing and renting out our Polk properties. ”

Studewood ST

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jessica is a professional, very knowledgeable and wonderful agent to work with in all aspects of the process.”

Prince

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Darling ST

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jessica went above and beyond for me. I was moving from out of state, and she even went to the house and measured dimensions for me to make sure I could fit my furniture. Kind, professional, and goes the extra mile. Great experience ”

27th ST

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jessica helped us out a ton by providing us with a list of homes that met our strange requirements and kept our stress levels low when we got worried we wouldn t find the right house. Even after we signed the lease she s been helpful. Couldn t recommend her enough. ”

Fourcade ST

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“very efficient and helpful ”

Ruhman Fields DR

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jessica is the absolute best - so responsive, knowledgeable, and so willing to go the extra mile to help you find the perfect home. Finding a home can be so stressful especially in Houston but Jessica really tries to make it as stress free and fun as she can. She has helped us find rental homes twice now and we could not be happier with our experiences We have recommended her to friends and family many times and everyone who ended up using her echoed our sentiments too We truly cannot imagine using anyone else. We look forward to using her again to purchase our first home. ”

Hannover Ridge DR

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jessica went above and beyond to help answer any of our questions or concerns throughout the process. She was very communicative and on the ball with everything we threw at her. She was a complete professional through and through She made our first rental process with a home and absolute breeze. We wouldn t have wanted anyone else to help with it absolute 10 10 We highly recommend using Jessica Shell as your relator, she won t let you down ”

Augusta DR

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
5/5
Rate based on 42 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience