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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
32 Surveys

Surveyed on Jun 20, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donna is an exceptional realtor who made buying a home an absolute pleasure. Her professionalism, market expertise, and unwavering dedication really set a high bar. From anticipating our needs to expert negotiation skills, she guided us seamlessly through the stressful process. Donna's commitment to her clients, positive attitude, and infectious enthusiasm made the entire process enjoyable. I wholeheartedly recommend Donna as a knowledgeable, caring, and dedicated realtor who goes above and beyond for her clients.”

Surveyed on Jun 12, 2024
Represented the Buyer
3.76/5
Start FullStart FullStart FullStar Half-QuarterStar Empty
Competency
4.40/5
Knowledge
5/5
Communication
2.50/5
Experience
3.15/5

“Donna is so great! Her local knowledge and professional approach set the bar very high for what a realtor can be. I'm very glad we had the opportunity to sell our home with Donna and am so pleased with how the sale turned out. Donna is laser focused on the customer and will always keep your interests in mind when she represents you on either end of a home purchase or sale.”

Surveyed on Jun 05, 2024
Represented the Buyer
3.70/5
Start FullStart FullStart FullStar Half-QuarterStar Empty
Competency
3.55/5
Knowledge
3.75/5
Communication
3.75/5
Experience
3.75/5

Surveyed on May 31, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I would recommend Donna to anyone looking to buy a home - especially a first-time homebuyer like myself. Donna made me feel like she had my best interest at heart and answered my multitude of questions throughout the process. Donna took into consideration by budget, my desired location, and my stylistic preferences as she showed me houses to consider. That said, she also challenged me to consider additional areas or layouts that might best meet my needs that I would not have otherwise considered. Dnna was intentional about creating a personal relationship with me which made the process feel fun and exciting. Donna made sure I knew that I had an advocate throughout an otherwise very confusing process. I am very grateful for the time and effort she put into finding me the right home - thank you, Donna!”

Surveyed on May 13, 2024
Represented the Buyer
4.84/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
5/5
Experience
4.70/5

“I will certainly work with Donna again for my next home”

Surveyed on Apr 25, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donna was very helpful and open from our first meeting to closing. She was exceptionally patient with us through the process and provided guidance and advice without being pushy. Donna went above and beyond during the sell process with open houses, visits, follow-ups, cultivating prospective buyers, contractor recommendations and overall logistics, while keeping us in the loop on key developments. We would not hesitate to hire her again and would certainly recommend to others. Thank you, Donna!”

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donna went above and beyond to find us the best new home for my family. She is exceptionally knowledgeable and was helpful throughout the process of first time buyers. I would highly recommend her for anyone looking to buy a home in Houston area”

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Once I met Donna during our initial visit, I knew she was the right person to help sell my house. She was completely prepared with a game plan that provided maximum exposure for the house. She always put me in the best situation for preparing my home for viewing. Donna always kept me informed of anything that I needed to know concerning my house. She made the entire process easy and was a great advocate for me. I was extremely fortunate to have Donna as my realtor and I highly recommend her for any type of realty needs.”

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donna Nisenson is the epitome of what it means to be a real estate agent. Donna's responsiveness was unparalleled, and she was always ready to answer our questions and ease our concerns with remarkable speed and calmness. Communication with her was not just regular; it was crystal clear, thorough, and considerate, ensuring we were well-informed every step of the way and if you have ever purchased a house, you know how important that can be. Throughout the entire buying process, Donna made us feel thoroughly taken care of and heard. Her expertise and knowledge shinned as she helped us navigate the complexities of our offer, breaking down each step, which made the whole experience less daunting. Beyond her professionalism, Donna is a genuinely caring person. Her consistent smile and positive demeanor made all our interactions pleasant and left us with a sense of calm and confidence. What’s apparent, is Donna's dedication to her clients goes beyond transactions and paperwork; she builds relationships and provides a level of care that is rare to find. Her ability to blend in-depth knowledge with a personable approach makes her an exceptional real estate agent and in many ways, one of a kind.”

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donna Nisenson was super courteous and professional. At our very first meeting she was well prepared and had researched the property and comparable properties in the area. I left the first meeting feeling confident that Donna would take care of my needs. In just a matter of days she had a plan for marketing and a fair asking price. Within a matter of hours after listing we had 5 offers. Donna helped me with negotiating the best price for me and we closed in a few weeks. Her attention to my needs and patience kept me at ease. She kept communicating with me for the entire process and has still kept in touch after 3 weeks!! I would definitely recommend Donna Nisenson's services.”

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“You can use what I wrote in the other comments. Donna's the ultimate pro. She is the best.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was an out of town purchase for me and Donna worked wonders to get my mother in law into a place that fits her perfectly!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donna was the most understanding, intelligent broker I have ever worked with. She was on top of every detail that we needed her to be. We bought the apartment while living in New Jersey and she made the acquisition completely seamless. She went above and beyond for us. I would highly recommend her to anyone looking to buy property in Houston. Donna is acutely aware of the availability and needs of her clients as well as how to negotiate with the sellers. She made the whole process very smooth. Any property I buy in the future in Houston I will definitely be calling Donna.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donna entered our life by chance and hit the ground running to find us the perfect home. She is truly a master at her craft and her sincerity made this process feel like she’s family. She listened, she advised, she communicated so effectively, she was our cheerleader from start to finish! Donna is incredible and we feel so blessed that she came into our world when she did and that she treated us like we were her most important clients. Donna has a gift and we are thankful!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.89/5
Rate based on 32 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.87 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.88 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience