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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
28 Surveys

Imperial Stone DR

Surveyed on Jul 23, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Oakwood Ln

Surveyed on Jun 13, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent work done by our realtor in all aspects. We truly appreciated her work.”

Shining Sumac AVE

Surveyed on Jun 09, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Es una excelente profesional y una maravillosa persona, estamos encantados con tanta amabilidad y profesionalismo, muchas gracias por permitirnos ser sus clientes.”

Branford Hills LN

Surveyed on May 11, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pappas DR

Surveyed 3 months ago
Represented the Buyer
4.25/5
Start FullStart FullStart FullStart FullStar Quarter
Competency
4/5
Knowledge
4/5
Communication
5/5
Experience
4/5

“She was very good person, she helped me for finding the right place for my family, all the time she was responding to my concerns. I really so happy dealing with her. Abosalah”

Sage Landing Ln

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mrs. Guerra was in top of every step of the process. She has the knowledge to give us the best advice. For sure, we ll be working with her again.”

Tidmor LN

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I recently had the pleasure of working with Czelma Guerra from Realm to list my property for rent, and I am beyond impressed with the outstanding service I received. From start to finish, Ms. Guerra demonstrated professionalism, expertise, and a genuine commitment to ensuring a smooth and successful rental process. Ms. Guerra made the entire experience seamless and stress-free. Her attention to detail, market knowledge, and proactive communication set them apart in the real estate industry. Here are a few highlights of my experience: Market Expertise: Ms Guerra possesses an in-depth understanding of the local real estate market. Her insights and advice were invaluable in determining the optimal rental price for my property. Effective Communication: Throughout the process, she kept me informed every step of the way. Whether it was providing updates on property showings or promptly responding to my inquiries, her communication was clear, concise, and always timely. Professionalism: Czelma conducted herself with the utmost professionalism. Her attention to detail, thoroughness in handling paperwork, and commitment to ensuring all aspects of the rental process were executed flawlessly were truly commendable. Negotiation Skills: Czelma demonstrated excellent negotiation skills, ensuring that I received a fair rental price for my property. Her ability to navigate and advocate for my interests was impressive. Customer-Centric Approach: What sets Ms Guerra apart is her genuine concern for her clients needs. She consistently went above and beyond to address any concerns I had and ensure a positive experience. I wholeheartedly recommend Ms. Guerra to anyone in need of a reliable and dedicated real estate professional. Her commitment to excellence and client satisfaction is truly unparalleled. Thank you, Czelma for your exceptional service and for making the rental process a success. I look forward to working with you again in the future. Paulina Gonzalez-Nossa”

Blue Grama BND

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My realtor, Czelma, exceeded all expectations throughout our home buying process. Her in-depth knowledge of the local market and superb communication skills truly set her apart. Czelma demonstrated unwavering dedication, ensuring every step was smooth and stress-free. Her personalized approach and commitment to understanding our needs made the entire experience not only successful but also enjoyable. I highly recommend Czelma for anyone seeking a top-notch realtor.”

Bahia Oak BND

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Czelma was more than a realtor. She was involved in every detail of the process and went above and beyond her duty to make our experience as easy as possible. I would absolutely recommend her to anyone that is looking to buy or rent a house. Her company has a diamond in her. Thank you Czelma ”

Riverwood Village LN

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had a great experience with Czelma. She was always there from helping us look for our new home to closing. Our best recommendation for her. ”

Sterling Oak DR

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We are very grateful to Czelma for helping us, for being an excellent guide in this process of purchasing our first home. The most important thing for us was to have excellent communication with her and understand what we wanted in order to help us find our house faster and in just 4 months we were already sleeping in our own house. She is just amazing ”

Winter Bloom LN

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is the best ”

Evanmill Ln

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The time is very important for me. In the first meeting with Czelma, I mentioned to her my expectations and she provided useful advises about the market and the process that we were about to start. Very professional and proactive. Thank you for the good experience.”

Bright Light Lane

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“100 recommended ”

Newport Bend

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The best ever Realtor, thans for everything ”

Overall Rating
4.97/5
Rate based on 28 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience